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Miami oklahoma casino12/12/2023 adhere to policies and procedures pertaining to issuing badges to visitors and vendors. Maintain incoming/outgoing visitor’s logs, vendor logs, etc.Perform light clerical/administrative duties as assigned.Answer all incoming telephone calls and transfer calls to appropriate department and/or individual.Responsible for handling all disturbances and cut-offs in a professional manner and defuse sometimes intense situations on the casino floor and outside premises assist the Bouncers as needed on situations that may occur in The Paw.Assist patrons and employees and respond to critical situations (Medical emergencies, irate patrons, intoxicated patrons, etc.).Generate daily/weekly reports as assigned ensuring that all pertinent information is provided in detail.Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form ability to deal with problems in a professional manner.Shall ensure the safety of patrons and employees while on the premises of Quapaw Casino.All functions are to be performed within the guidelines of the Quapaw Casino policies and procedures, and objectives. The Security Guard is responsible for properly executing security duties on an assigned shift to adequately protect the life and property of patrons, employees, and Quapaw Casino while maintaining exceptional customer service.
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